Financial Services · Q4FY26 · Consolidated

Paytm profit falls 18.67% QoQ as operating margin slips

Costs grew faster than revenue sequentially, while other income exceeded reported pre-tax profit and the stock's initial gain was above its usual reaction.

Filed 06 May 2026, 20:21 IST · after market close · One 97 Communications Ltd (PAYTM)

Key takeaways

  • The YoY turnaround was driven by revenue growth of +18.44% against expense growth of +6.59%, lifting operating margin by 10.47 percentage points.
  • Sequential momentum weakened as expenses grew +4.61% against revenue growth of +3.19%, narrowing operating margin by 1.28 percentage points.
  • Other income accounted for 102.58% of pre-tax profit, while the stock rose +7.82% after the results.

Price around the results

YoY turnaround, sequential giveback

One 97 Communications reported consolidated net profit of Rs 183 cr in Q4FY26, compared with a loss in Q4FY25. The YoY improvement came as revenue grew +18.44% while expenses rose +6.59%, expanding operating margin by 10.47 percentage points to 5.83%. Sequentially, however, net profit fell -18.67% as expense growth outpaced revenue growth.

Costs weakened the quarter and other income shaped profit

Operating margin narrowed 1.28 percentage points from Q3FY26 because expenses grew +4.61% against revenue growth of +3.19%. Interest expense also rose +25.00% sequentially, although depreciation declined -0.75%. Other income contributed 102.58% of pre-tax profit, so reported profit depended heavily on this non-operating component; the tax rate also rose 3.50 percentage points sequentially.

Margin trend turns down after two quarterly gains

The 5.83% operating margin remains well below the 59.41% median for the 52 Financial Services peers that had reported the quarter, placing the company third from the bottom. The quarterly trend had improved from 3.73% in Q1FY26 to 6.84% in Q2FY26 and 7.11% in Q3FY26 before the Q4FY26 decline. This is the first sequential margin fall after two consecutive increases.

Initial stock reaction exceeded its recent norm

The stock rose +7.82% on the reaction day, with a +3.55% opening gap and volume at 4.67 times its reference level. That initial gain was larger than the 4.15% median absolute move across the eight prior result reactions. The earlier record was evenly split between four rises and four falls, so the direction was positive but not consistent with a one-sided historical pattern.

Q4FY26 at a glance

Consolidated figures as filed with NSE — cross-checked against an independent source.

Line itemQ4FY26Q3FY26QoQYoY
Revenue₹2,264 cr₹2,194 cr+3.19%+18.44%
Other income₹199 cr₹211 cr-5.69%
Expenses₹2,132 cr₹2,038 cr+4.61%+6.59%
Operating profit₹132 cr₹156 cr-15.38%
Operating margin (%)5.83%7.11%
Interest₹5 cr₹4 cr+25.00%+11.11%
Depreciation₹132 cr₹133 cr-0.75%-12.18%
Profit before tax₹194 cr₹230 cr-15.65%
Tax₹11 cr₹5 cr+120.00%+323.08%
Net profit₹183 cr₹225 cr-18.67%
EPS (₹)₹2.87₹3.52-18.47%

Operating margin of 5.83% compares with a Financial Services sector median of 59.41% across 52 peers that have reported Q4FY26.

How the stock reacted

WindowStockvs NIFTY
Results day+7.82%+7.83%
Next session+6.89%
5 sessions+3.06%+5.70%
15 sessions+0.74%
30 sessions-1.85%

Volume on the results session was 4.67× its 20-day average.

What to watch

  • Whether operating margin recovers from 5.83% towards the Q3FY26 level of 7.11%.
  • Whether revenue growth of +3.19% again exceeds expense growth of +4.61% sequentially.
  • Whether other income's contribution to pre-tax profit falls from 102.58%.