Financial Services · Q1FY27 · Consolidated

Paytm returns to 2.94% operating margin, but shares fall 5.97%

Revenue growth outpaced expense growth, but other income still supplied 73.68% of pre-tax profit and the stock's next-session decline exceeded its usual move.

Filed 20 Jul 2026, 22:04 IST · after market close · One 97 Communications Ltd (PAYTM)

Key takeaways

  • Consolidated operating margin recovered to 2.94%, up 7.87 percentage points year on year after reaching 0% in Q4FY26.
  • Net profit rose 79.59% year on year to Rs 220 cr, but other income contributed 73.68% of profit before tax.
  • The stock fell 5.97% by the next session, versus a 4.93% median absolute move after the company's past eight results.

Price around the results

Operating profit moves back into positive territory

Consolidated revenue grew 27.67% year on year and 8.13% sequentially, while operating profit improved from a loss a year earlier and from zero in Q4FY26 to Rs 72 cr. The operating margin recovery of 7.87 percentage points year on year and 2.94 percentage points sequentially marks a reversal after the margin slipped from 1.05% in Q3FY26 to 0% in Q4FY26.

Lower expense growth supported the margin, but profit quality remains mixed

Expenses grew 18.09% year on year and 4.95% sequentially, slower than revenue growth of 27.67% and 8.13%, respectively, supporting the margin expansion. Other income fell 24.61% year on year but rose 2.25% sequentially, and still accounted for 73.68% of pre-tax profit. The tax rate increased to 10.93% from 3.17% a year earlier and 5.67% in Q4FY26, while interest expense rose 75% year on year and 40% sequentially.

Paytm remains the lowest-margin reporter among 22 financial peers

Among 22 Financial Services companies that have reported the same quarter, Paytm's 2.94% operating margin was 69.28 percentage points below the sector median of 72.22%. It ranked first from the bottom on this measure. The quarter therefore shows an improvement in Paytm's own margin trajectory, but not a convergence with the reported peer set.

The initial market reaction was negative and intensified on the next session

The stock fell 3.49% on the first reaction day, including a 0.78% gap down, with volume at 3.24 times the reference level. The decline reached 5.97% by the next session, larger than the 4.93% median absolute move after the company's past eight results. Historically, the stock rose after five of those results and fell after three.

Q1FY27 at a glance

Consolidated figures as filed with NSE — cross-checked against an independent source.

Line itemQ1FY27Q4FY26QoQYoY
Revenue₹2,448 cr₹2,264 cr+8.13%+27.67%
Other income₹182 cr₹178 cr+2.25%-24.61%
Expenses₹2,376 cr₹2,264 cr+4.95%+18.09%
Operating profit₹72 cr₹0 cr
Operating margin (%)2.94%0.00%
Interest₹7 cr₹5 cr+40.00%+75.00%
Depreciation₹131 cr₹132 cr-0.76%-21.13%
Profit before tax₹247 cr₹194 cr+27.32%+95.88%
Tax₹27 cr₹11 cr+145.45%+575.00%
Net profit₹220 cr₹183 cr+20.22%+79.59%
EPS (₹)₹3.44₹2.87+19.86%+79.17%

Operating margin of 2.94% compares with a Financial Services sector median of 72.22% across 22 peers that have reported Q1FY27.

How the stock reacted

WindowStockvs NIFTY
Results day-3.49%-3.28%
Next session-5.97%

Volume on the results session was 3.24× its 20-day average.

What to watch

  • Whether consolidated operating margin holds above 2.94% after the recovery from 0% in Q4FY26.
  • Whether other income's contribution to pre-tax profit falls from 73.68%.
  • Whether revenue growth remains ahead of expense growth, compared with 27.67% versus 18.09% year on year.